The Pollux Hotel has 35 rooms featuring minibars and flat-screen televisions, Wi-Fi, safe, telephone and coffee/tea maker. Some rooms have balconies. Private bathrooms with shower/tub combinations feature hair dryers, toiletries and bathrobes.
The wellness area at Hotel Pollux offers a salt sauna, herbal sauna and Finnish sauna. There's also an Ice mist shower, a steam room and relaxation area with infrared loungers. Massages can be booked at additional costs.

A buffet breakfast is served daily from 7:30 AM to 10:30 AM. There are three restaurants on site, offering a mix of vegetarian, regional and classic cuisines. The cosy Chämibar with open fireplace is the perfect place to finish the day.

The Pollux Hotel is centrally located in Zermatt on the Bahnhofstrasse; 200m from Zermatt train station and Gornergrat railway. A complimentary train station pick-up service is provided between. Please call the hotel ahead of your arrival time to arrange pick-up.