Riffelalp Resort has 72 guestrooms featuring minibars and flat-screen televisions, Wi-Fi, humidifier, safe and Nespresso machine. Private bathrooms have bathtubs or showers and feature designer toiletries and hair dryers.

Riffelalp Resort prides itself as having the highest spa in Europe, which offers massages and body treatments. The heated outdoor pool is a special feature offering breath-taking views. In addition, there's a heated indoor pool, different saunas and steam rooms, a heated cave and grotto with saline baths and waterfalls as well as relaxation room. Additional features at this hotel include porter and concierge services, and babysitting (surcharge). There's a bowling alley, pool table and games room with table football, table tennis, playstation and Wii console. Hotel guide Yann offers guided snowshoeing and walking tours as well as guided skiing around the Zermatt ski area, all included in your room rate.

Children are at the heart at Riffelalp Resort. The hotel offers a comprehensive childcare program for children aged 2-8 years.

Enjoy international cuisine at Alexander, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM. The cosy Bar with open fire and live piano music is open daily until 11pm.

Riffelalp Resort is located 600m above Zermatt in a truly ski-in/ski-out location. The Resort is only accessible via the Gornergrat railway on a scenic 20-minute journey from Zermatt. Please notify the reception of your arrival time in Zermatt. A Porter will meet guests at the main train station and will look after their luggage and escort them to the Gornergrat railway station (opposite the main train station). Tickets for the journey can be purchased on the SBB app or at the Gornergrat ticket office. Upon arrival at Riffelalp station, the porter will take the guests luggage. Hotel guests have the option of using a transfer shuttle from Riffelalp station to the hotel or enjoy a short and leisurely 5-minute walk to the hotel.

Please note that Gornergrat railway operates trains every 24 minutes. The last train to Riffelalp departs Zermatt train station 11.30pm. Please visit gornergrat.ch for a detailed timetable.